Memorable Numbers · AI receptionist

Hands on the job.
Enquiries in hand.

You cannot always stop to answer. Your AI receptionist can ask what the caller needs, collect the important details and confirm how to reach them.

Explore my AI trial

Self-service setup. Eligibility and usage limits apply.
Number rental and call charges are separate.

Watch the voiced demo
A plumber working underneath a sink while an AI receptionist captures a caller's enquiry Enquiry capturedJOBRadiator replacementCALLBACK PREFERENCEAfter 4 pm · requestedIllustrative enquiry
Take the setup tour — about 90 seconds

This is an example of the steps you will take. It does not change your account. Skip and return whenever you like.

1. Choose your business number

Create an account and choose an active Memorable Numbers number belonging to your business. Already have one? Select it during setup.

Review number rental and call charges before ordering. They are separate from the receptionist trial.

2. Tell it what your business does

Add your business name, services, service area, hours, greeting and approved answers. Save these details before testing.

Example: “We replace radiators and repair taps. Ask for the postcode, type of work and preferred callback time.”

These are fictional examples. Use only facts you want your callers to hear. The receptionist takes enquiries; your team confirms bookings and prices.

3. Verify and check trial access

Request trial access, save your initial settings and verify your caller-message email using the emailed code. For a new automatic trial, use your account email and the Live plan shown in setup.

Return to Trial access to run the eligibility check. Eligible requests can be approved online. If a check needs attention, follow the message shown there.

4. Try a caller’s question

Once access is approved, try a text conversation with your saved settings. Ask about a service you offer, then ask something you have not supplied an answer for.

Check that the reply uses your information and offers to take a message when it cannot answer. Edit, save and test again as needed. Text testing does not demonstrate the voice.

5. Review and activate

Prepare your saved settings, check the audio connection and review the exact trial limits and voicemail fallback. Activate only when you are ready to let it answer your number.

Saving or watching this tour does not enable calls. Activation requires your confirmation. The trial does not automatically become a paid subscription.

6. Receive a useful enquiry

The receptionist collects the caller’s name, callback details and enquiry, then queues a message for your verified email address. Email delivery and device notifications can vary.

Review the enquiry and arrange the next step yourself. Return to setup to edit, test or pause answering. Your saved settings remain available when you come back.

To continue after a trial, review the paid month offered in your account. Accept its separate terms and pay through checkout. Paid minutes are added after payment is confirmed. Renew manually when you want another month; there is no automatic renewal.

One call. Two possible outcomes.

More than “please leave a message”.

Watch the questions become an organised enquiry. Fictional example, not a real customer call or a guaranteed outcome.

Without AI answering

You are still under the sink.

The phone rings. You cannot reach it.

A caller might leave voicemail—or hang up without explaining the job. A missed call is not necessarily lost business.

With your configured AI receptionist

The enquiry takes shape.

Receptionist
What work would you like help with?

Caller
I would like a radiator replaced.

Illustrative structured enquiry summary

Service needed
Radiator replacement
Postcode
M20 0ZZ (fictional example)
Urgency
Planned work · not an emergency
Contact
Alex · callback number confirmed
Callback preference
After 4 pm · a request, not a booking

Keep working. Come back to an enquiry you can act on.

The receptionist asks follow-up questions using your business instructions. Name and callback number are saved separately; job details are organised within the message. This illustration is not a screenshot of separate CRM fields. It cannot guarantee a caller will supply every detail.

Read the full example
  1. The receptionist answers, identifies itself as AI and gives the recording notice.
  2. Caller: “Do you repair drains?” Receptionist: “We don’t do drains. We do central heating, repair or replace radiators and boilers, and general domestic plumbing. Is there any other plumbing or heating work you need help with?”
  3. Caller: “Actually, yes—a radiator needs replacing. It’s planned work, not an emergency.”
  4. The receptionist asks for the name, callback number and full job postcode. Alex supplies “0161 496 0123” and “M20 0ZZ” (fictional example data).
  5. The receptionist reads the number back and confirms the postcode and enquiry. Alex confirms and requests a callback after 4 pm; this is a preference, not a promised time.
  6. The enquiry is saved only after the caller confirms and the service reports a successful save. The receptionist says goodbye.
  7. An email contains the structured enquiry summary. The plumber’s email app can show a notification if enabled. The business decides what to do next.

Configured for your business

Ask. Clarify. Confirm.

01

Ask useful questions

Tell the receptionist which job details matter: type of work, location, urgency and preferred callback time.

02

Answer from your information

Supply your opening hours, service area and FAQs. When it does not know, it can take a question instead of inventing an answer.

03

Make the callback useful

Get a caller-confirmed name, callback number and enquiry summary. You still decide whether to quote, schedule or accept the work.

Start small. Test your own business.

Try the receptionist online first.

Create an account or log in, request trial access, then prepare your business details. Use the restricted text tester before separately activating telephone answering.

Explore my AI trial →

Know the limits before you start

  • Eligible accounts need an owned, active Memorable Numbers number and a verified caller-message email.
  • Your account setup shows the available plan, trial duration, included minutes and per-call limits before you activate telephone answering.
  • Usage and availability controls can end trial access earlier. Check the effective limits shown in your account.
  • Voicemail fallback is required. No automatic paid conversion. Number rental and call charges are separate; this is not the FREE 0330 number promotion.

A few things worth knowing

Is this a booking or emergency dispatch service?

No. It captures requests and answers supplied business information. It cannot confirm appointments, quote unapproved prices, take payments, transfer calls or dispatch emergency help. Your team remains responsible for following up.

Do I need to move my existing number?

The trial needs an active number in your Memorable Numbers account. Do not change your existing business routing until you have tested the setup. Existing-number forwarding or porting needs a separate compatibility and charges check.

Are calls recorded? Can I get a transcript?

AI receptionist calls are recorded for quality and diagnosing issues, with an opening notice and normal 30-day retention. Customer access is separately controlled. Requested transcripts may require a package or additional charge and are not included in the automatic trial.

Is every enquiry guaranteed to be complete?

No. Callers can decline to give details or end a call early, and AI can make mistakes. Configure the questions, test typical calls and review the results. Callback preferences are requests, not promised appointments.

Illustrated example · scripted AI-generated voices · not a live call

From ringing phone to useful enquiry

Incoming call

The plumber is busy under the sink. The phone rings.

Fictional business and conversation. Configure your own FAQs and intake questions. Not a delivery guarantee.

Incoming callCaller ↔ AI receptionist